Portkeys Help Center
Solve the problems that bother you
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LH5 Series
- Can LH5P transmit video wirelessly when connected to A7S3?
- Can I de-squeeze anamorphic 1.33x on LH5P?
- Can LH5P WIFI control A7SII？
- Does LH5P need a special HDMI cable to connect to the camera?
- LH5P connects to Sony A6400, and the screen went black.
- Does LH5P support vertical monitoring?
- Can LH5P monitor wirelessly control A7iii together with a gimbal?
- Does LH5P support touch focus on Canon R6?
- Does LH5P support controlling Fuji XT4?
- Why didn't my LH5P detect A7C when trying to wireless connect?
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BM5 Series
- After upgrading BM5WR, it won't connect to KOMODO.
- Why I didn't see a picture on BM5WR after connecting KOMODO(1.6.5)?
- Can BM5WR wireless control RED V-RAPTOR?
- Does BM5WR have image capture function?
- Can BM5WR control A7Siii?
- Can Tilta handle be connected to BM5WR to control REC of KOMODO?
- What's the difference between BM5WR and BM5 III?
- What's the difference between BM5WR and LH5P?
- Can BM5 III control KOMODO?
- Does BM5 support HDMI in, SDI loop out?
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PT5 Series
- PT5 is almost dead at what battery voltage? What is the full voltage?
- Can PT5 enable Lut and Zebra at the same time?
- Is PT5 compatible with Fuji camera?
- Can PT5 only be returned to the factory for color calibration?
- PT5 is connected to Sony ZV-E10 and the monitor screen goes black after pressing record.
- Does PT5 support 3D LUT HDMI output?
- Will the sunshade of the PT5 fit the new version?
- Is there any way to display camera settings on the monitor screen when shooting?
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Monitor
- Do you have a monitor that supports 4K60P?
- Why is my monitor flashing black lines?
- How many LUTs can the monitor store?
- Do your monitors support LUT output?
- The monitor is connected to the camera with HDMI, how can there be no sound when playing back?
- The monitor screen goes black when controlling the camera by cable.
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Sony
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7" Series
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Firmware
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HDV1 HDMI Splitter 1 in 2 Out