Welcome to Portkeys Support

Do everything possible to help users

After-sales service

Monday to Friday, 8:30-18:00, please contact: [email protected]

Documentation

Knowledge Base & FAQs: The fastest way to get support.

Download

Download the firmware that needs to be upgraded and the user manual.

Ask for help

Please describe your problem as much as possible, it is best to attach a video link, we will get in touch with you as soon as possible.

Questions & answers

This is the Official Site of Portkeys, the first release platform for all new products.

To become a distributor of Portkeys, please contact email: [email protected], and explain your specific situation in the email.

Please contact Email: [email protected], and describe in detail the problem you encountered, it would be better if you attach a picture or video for the explanation, our staff will contact you as soon as possible.

For the new products launched in 2021, warehouses will be established in Europe and the United States, and the transportation speed will be greatly increased, and buyers will enjoy free shipping; other products or other regions will not enjoy free shipping.

For specific details, please visit the page: “Free Shipping Series“.